Customer Feedback

I just wanted to say " Thank You " for the wonderful kitchen you have installed for me. It has been a pleasure doing business with you all.


December 2011

' We are delighted with our new kitchen and by the complete service we received from DBI. Nothing was too much trouble and Wayne came up with some great ideas during the design stage. One thing we were impressed with was the fact that at no time did we feel we were getting the 'hard sell' routine and didn't feel under any pressure to make an early decision to buy, even after several visits to the showroom.

We would especially like to convey our gratitude to the fitter 'Shaun' who did a fantastic job putting it all together and solving the inevitable little problems. It was a pleasure having him in our house.

We would have no reservations whatsoever in recommending all the team at DBI.'


A very good showroom which gave prospective customers more than a glimpse as to what they can expect. The home visit was not a pressurised one, Wayne gave some good options and ideas as to what could be done, once our original thoughts had been discussed. Wayne inspired us with confidence that the job would be done correctly and to a good quality.The software available gave us a good idea of what the finished product would look like and it was easy to suggest changes that could be quickly seen. Once the order was given, both Wayne and Sue were very helpful in our choice of fittings and appliances.Work started on the day that was promised. Any minor changes to the order due to unforeseen issues were quickly catered for in a no nonsense manner. Any remedial work was quickly addressed. Very pleasant people, including sub contractors.Finally our kitchen exceeded our expectations – very pleased.

'Fitter: Very professional – excellent quality – trustworthy!!

Mr & Mrs Boughen         June 2011



'To Sue and Wayne

Thank you so much for giving me my dream kitchen, also thanks to Andy who paid such attention to even the smallest detail ensuring that everything was perfect.  I have and will continue to recommend you to anyone wanting a great kitchen, great service and great prices.'


‘ An excellent service from start to finish, Thank you.'
 

'An excellent service from start to finish! The kitchen units and appliances are all first class. We are so glad we chose DBI as our choice of designers & installers. There were a few anomalies with our kitchen shape which were expertly overcome.
Many thanks to you all.’

To Wayne & Sue,
                     ‘Thank you very much to two people who restored our faith in human nature. If everyone was as nice as you two the world would be a lovely place!’


‘The whole team at DBI were very helpful, throughout the fitting of our kitchen. Every plan slotted into place.  Andy was great to have working in our home, tidied away each evening and always very pleasant!’


‘Credit to all staff, a very caring company who really does care what their customers want and don’t stop until they are completely satisfied’


‘Everything about the purchase was fine. The fitter was very accommodating


‘Excellent service, would recommend to anyone. Excellent fitter, he took his time and made sure everything was right’


‘Everyone at DBI tries very hard to put the customer at ease, taking on board our individual needs. Because of this Tony 7 i have another bedroom which surpasses our expectations’
 

‘ I would recommend DBI to anyone needing a kitchen. The quality of the units is very good’


‘Although you are a relatively new company you still gave us an excellent service and crucially a kitchen we are pleased with. We also liked the ‘one stop shop’ idea, I.E kitchen, granite & floor all under one umbrella. We will always recommend DBI in the future.’


Dear Wayne & Team,
‘ We are really pleased with the finished bedroom. The design means it can easily double as a study yet nothing needs to be on show.
Your suggestions and ideas for fitting, enhanced lighting and finish means it looks better than the glossy brochure pictures. Even though the weather was appalling with deep snow outside and freezing temperatures, the work was carried out with minimum disruption.
Thanks for a job well done!’


‘To all at DBI & Andy the fitter, Thank you for making a wonderful job of our kitchen!!’
 


‘Thank you to everyone involved with the fitting of our bedroom units. Issues were resolved quickly and professionally with very little disruption. We would be happy to recommend DBI to others and would like Andy to do work for us in the future!
 


‘To all at DBI ,
                     Thank you so much for creating a beautiful kitchen for us! You will be recommended!
 

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